This Privacy Policy applies as between you, the User of this Website, and Hypetrain Academy, specifically to our use of Data collected in relation to your use of the Website and any Services or Systems. This Privacy Policy explains our privacy practices and describes how we collect, use, share, and otherwise process different types of Data when you access and/or use the Website, and describes the rights and choices available to you with respect to your Data.
If you are a US resident (in particular California, Colorado, Connecticut, Nevada, Utah, Virginia resident), please see our Notice for US Residents below for information regarding your rights.
If you are a resident of the European Union, United Kingdom, or EEA, you may have additional rights to access, delete and restrict use of your data, as described in this Privacy Policy.
When we refer to "
Hypetrain", "
Hypetrain Academy", "we", "our" or "us" we mean Welmi Inc., a Delaware corporation, the owner and provider of this Website and the Service.
Registered address: 651 N Broad St, Suite 206, Middletown, 19709, USA Email address: course@hypetrain.io
In accordance with Data Protection Laws (such as EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)), Hypetrain Academy is the data controller unless otherwise stated.
In this Privacy Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, payment information and credentials used by Users to access Service and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Cookie": means a small text file placed on your computer by Hypetrain Academy when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyze their browsing habits within the Website.
"Data": means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Service or System;
"Service": means collectively any and all online facilities, tools, services, training and educational materials, or information that Hypetrain Academy makes available through the Website either now or in the future;
"System": means any online communications, e-learning, training or other relevant infrastructure that Hypetrain Academy makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User(s)": means any third party that accesses the Website and is not employed by Hypetrain Academy and acting in the course of their employment; and
"Website": means the website that you are currently using (academy.hypetrain.io) and any sub-domains of this website (e.g. https://academy.hypetrain.io/belarus) unless expressly excluded by their own terms and conditions.
When we mention "personal data", we mean any information relating to an individual that can identify them, directly or indirectly. This may include things like identification numbers or specific details related to their physical location, economic, or social status.
Please keep in mind that we do not collect any special categories of personal data about you, which includes information about your race, ethnicity, beliefs, sexual orientation, political views, health, or biometric data.
When you use our Website and Service, we collect and use your Data. Beyond the necessary information to deliver and improve our Website and Service to you, we refrain from gathering any information that would allow us to discern your online activities (such as your browsing history, network traffic or similar information).
When you use our Services and Website, we collect and use the Data for the following purposes:
- To provide our Service to you. We process limited Data related to the use of our Service.
Registration information, such as your name, surname, e-mail, account registration date, when you register, and we create a personal account for you.
Affiliate information, such as your name, surname, email, contact details, payment information, your type of activity, when you register for our Affiliate Program and create a personal Affiliate account.
The legal basis for the processing of personal information is the due performance of a contract to which you are a party (specifically, the contract between you and us). It's important to note that this Data is essential for establishing a contract. If you don't provide this information (or if we are unable to retain it), we will not be able to provide you with our Service.
- To receive payments from you and manage accounting and legal processes.
We process only a small part of payment-related information, such as payment amount, currency, payment date, payment method you used in relation to our Services, to address payment-related issues such as fraud prevention. Additionally, we collect information about your country of residence (and state) as this is vital for calculating relevant VAT/sales tax. If you choose to do so, we might retain your data used for generating and issuing invoices for the Service provided. In the event that you opt for the open banking payment method to settle the cost of our Service, we will collect your first and last name, along with your bank details.
Please note that we cannot access or use your credit card or debit card information. That information is provided by you directly to our payment processing providers (such as Stripe). Our payment processing provider collect payment-related information necessary for payment processing and/or refund requests. This includes transaction dates, IP addresses, credit card numbers, credit card owner full names, and, in some jurisdictions, personal identity numbers, date of birth and/or residence addresses.
We might also need to safeguard our lawful interests and legal rights. Also, we are bound by accounting, tax, and other legal obligations. In such instances, it could be necessary by us to collect and retain a restricted set of specific data: email addresses, subscription data, payment-related information, and legal documents.
The legal basis for the processing of personal information is derived from a legal obligation we are bound by (when collecting your information is mandated by law) and our legitimate interest in safeguarding our rights and interests (in cases involving other legal proceedings concerning you, if applicable).
- To analyze and improve the performance of our Service and user experience, when you use our Services.
To uphold the excellence of our Services and offer effective support, we collect diagnostic data and monitor crash reports related to our extensions. The Data we collect comprises aggregated performance metrics, service usage frequency, unsuccessful connection attempts, and similar data. It's important to note that the diagnostic information does not include personally identifiable details.
The legal basis for the processing of personal information in this regard is our legitimate interest to analyze and improve the performance of our Website and Service, and user experience.
- Communicating with Users and providing our customer support.
We collect your Data when you submit a web form requesting information about one of our Service (such as online course offerings), or otherwise contact us or provide information to us through the Websites requesting our support, in particular, such Data as your name, address, email. When a User reaches out to us via live chat on our Website, we have access to the User's IP address. This detail is necessary to establish whether the User is connected to our Servers, enabling us to provide assistance in resolving any related issues.
The legal basis for the processing of personal information is performance of contract with you, when an essential communication is required in relation to our Service, or your consent, when you submit an inquiry with our customer support.
- To interact with you via your social media.
When you engage or communicate with us through your social media platforms, we will handle your social media profile details, queries, posts, blogs, and any other information you provide us.
The legal basis for such processing of personal information is your consent.
- Advertising and marketing our Services to you.
We may contact you via email for marketing purpose, as well as to offer you our special offerings, deliver relevant ads and promotional messages to you.
The legal basis for the processing of personal information is your consent or our legitimate interest to conduct marketing activities and to attribute sales.
- Gathering analytics and similar information. When you access our Website, we gather and utilize certain data to enhance the performance of our Website. The data collected on our Website may include anonymous "traffic information" provided by the host or a similar provider of such data (such as Google Analytics), which does not personally identify you. This data is of a statistical nature and covers details such as the pages on our Website that visitors frequently visit and the duration of their stay on specific pages. It also may include the data about the browser, network, or device is utilized for visiting our Website. For further information about Google Analytics and opt-out options, please be sure to check out the information in Section 7 below. Additionally, upon visiting our Website, we may retain your IP address and a unique device identifier. This assists us in identifying server-related issues, administering our Website, and presenting content in alignment with your preferences.
The legal basis for such processing of personal information lies in our legitimate interest to analyze and enhance the performance of our Website and user experience. However, this does not imply that we track your online activities while using our Services.
We may engage third-party service providers in order to provide us with the necessary infrastructure for the delivery and improvement of our Website and Service.
We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Website. Any Data used by such parties is used only to the extent required by them to perform the services that request. Any use for other purposes is strictly prohibited.
To help us provide you with the best service, we work with third party analytics providers. This information is for internal use only and can't be shared. We will not rent or sell your personal data to any third parties, but we may share your information from tools like log files, device identifiers, and location data, with third-party organizations that provide automatic data processing technologies for the Website.
Please note that while integrating external tools and services we choose legal entities that can assure they apply all necessary technical and organizational measures to protect personal data. However, we cannot guarantee the security of any information transmitted from us to any such legal entity. We do not control or influence these third parties’ technologies or how they may be used. We are not responsible for any accidental loss or unauthorized access to your personal data through the fault of such legal entities. These legal entities are separately responsible for their privacy policies and practices.
We share personal information with third-party service providers only in cases where necessary for the purposes described in Section 2 above and allowed in accordance with applicable laws. We do not sell or trade your Data with anyone.
| Third-party service providers or third-party's category |
Purpose of personal information transfer |
Country of the third-party service provider |
| Payment processing providers, such as Stripe |
They help us to process payments |
United States |
| Storage and infrastructure service providers (LearnWorlds and Google Cloud) |
They help us to deliver targeted advertising to the Website visitors |
Cyprus, United States |
| Marketing service providers, such as Hubspot, Fomo and Refersion |
We use them to manage our contacts and automate our marketing |
United States |
| Live chat and support service providers, such as Intercom, Tawk.To and Freshchat |
We use them to provide live chat technology and provide support to our Website visitors and users |
United States |
| Analytic service providers, such as Google Analytics and similar |
We use them for analyzing Website traffic |
United States |
| Tax compliance provider (Quaderno) |
They help us to manage invoices issuance and automate tax compliance |
Spain |
The personal information outlined in Section 2 above could be stored and processed in any country where we operate facilities or engage third-party service providers. It's important to mention that we utilize standard contractual clauses endorsed by the European Commission (
accessible here) for transferring your personal information from the EEA to other countries. Additionally, personal information might be transferred to countries that the European Commission has acknowledged as providing an adequate level of information protection (the list of these countries is
accessible here).
Please note, that we use cookies on our Website, and from time to time we may test additional analytical cookies on our Website involving third-party providers. Please see our
Cookie Policy to get more information about our practices of using cookies and similar technologies.
Please keep in mind, that one of our most important principles is data minimization, therefore we collect only the minimum amount of information about you, which is required to provide you with our Service, and store it no longer than our relevant purpose requires.
We will generally retain your personal information for as long as we need it for a lawful purpose. We will keep your Data (i) to
perform the contract between you and us, such as enforce our Terms and Conditions, and (ii) to
comply with our legal obligations, for instance we may keep your information for up to for 5 years to respond to any questions or complaints or to maintain financial and other records in accordance with applicable laws and regulations.
You can ask us to delete your Data or you can exercise any of your rights by emailing us at course@hypetrain.io.
As available and except as limited under applicable data privacy laws, you have the rights concerning your personal information and choices over how your personal information is used as described below:
- Right to access You may ask us whether we collect or use any of your personal data and, if so, to receive access to that data in the form of a copy. Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
- Right to rectification You have the right to have your data rectified if it is inaccurate or incomplete. Upon request, we will correct inaccurate personal data about you and, taking into account the purposes of the processing, complete incomplete personal data, which may include the provision of a supplementary statement.
- Right to erasure You have the right to have your personal data erased. This means that we will delete your data. Erasure of your personal data only takes place in certain cases, as prescribed by applicable laws and listed in Article 17 of the General Data Protection Regulation (GDPR). This includes situations where your personal data is no longer necessary for the purposes for which it was originally processed and situations where your data was processed unlawfully. Due to the way in which we maintain certain services, it may take some time before backup copies are erased.
- Right to restriction of processing You have the right to obtain a restriction on the processing of your personal data. This means that we will suspend the processing of your data for a certain period. Circumstances which may give rise to this right include situations where the accuracy of your personal data is contested, and we need some time to verify its (in)accuracy. This right does not prevent us from continuing to store your personal data. We will inform you before the restriction is lifted.
- Right to data portability Your right to data portability entails that you may ask us to provide you with your personal data in a structured, commonly used and machine-readable format, and have such data transmitted directly to another controller, where technically feasible. Upon request and where this is technically feasible, we will transmit your personal data directly to the other controller.
- Right to object You have the right to object to the processing of your personal data. This means you may ask us to no longer process your personal data. This only applies if the 'legitimate interests' ground (including profiling) constitutes the legal basis for processing. You can object to direct marketing at any time and at no cost to you if your personal data is processed for this purpose, which includes profiling to the extent that it is related to direct marketing. If you exercise this right, we will no longer process your personal data for such purposes.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not impact the legality of any processing that was carried out prior to your withdrawal. Similarly, it will not affect the processing of your personal information that was undertaken based on legal processing grounds apart from consent.
To ensure your security, we may require evidence of your of residency and verification of identity before we can answer your request. Once your verification is completed, we will assess and fulfill your request in compliance with applicable laws.
- You have the right to complain to a data protection authority. If you are located in the European Union, you can have recourse to the European Data Protection Supervisor or the national data protection authority of the state of your residence.
There may be situations where we are entitled to deny or restrict your rights as described above in this Section 6. In all cases, we will carefully assess whether such an exemption applies, and inform you accordingly. We may, for example, deny your request for access when necessary to protect the rights and freedoms of other individuals, or refuse to delete your personal data in case the processing of such data is necessary for compliance with legal obligations. The right to data portability, for example, does not apply if the personal data was not provided by you or if we process the data on grounds other than your consent or for the performance of a contract.
Please rest assured, that we do not engage in automated individual decision-making processes based on your personal information, including profiling. In this regard, we do not make decisions that would have legal effects on you based solely on automated processing.
We do not intentionally collect or process any personal information from children under 18.
Our Website and Services are not intended for children under 18. Therefore, we do not knowingly collect or solicit any personal information from children under 18 without the parental consent verification. If you are under 18, do not use or provide any information about yourself, including your email address, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information from a child under 18 without the parental consent verification, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.
You may choose to opt-out from our marketing emails or prevent this Website from aggregating and analyzing your actions while using the Website as described below.
If you prefer not to receive marketing emails from us, you have the option to opt-out or unsubscribe by contacting us via email at course@hypetrain.io or clicking the "Unsubscribe" link at the bottom of our communications. If you have multiple email addresses, you will need to opt-out for each address individually to be excluded from our active database.
You have the option to control and manage the gathering and handling of data associated with your use of the Website by following the instruction provided below. It is important to keep in mind that opting to disable all cookies could impact the functioning of the Website; certain features that contribute to the Website's efficiency might not operate as intended.
Google Analytics: Should you wish to refrain from being tracked by Google Analytics, you can install and activate the
Google Analytics Opt-out Browser Add-on (by Google). Furthermore, you have the ability to manage cookies and/or delete cookies that have already been established by Google Analytics by accessing your browser settings. Detailed information regarding Google Analytics' data practices and relevant instructions are accessible at
Google webpage about Using Google Analytics.
We hold your security and privacy in high regard, and we take extensive measures to ensure their protection. Nevertheless, please keep in mind that achieving absolute security across all aspects is highly challenging and even nearly unattainable.
To help protect the privacy of your Data and personally identifiable information you transmit through use of this Website and Service we have put in place and maintain suitable physical, electronic and managerial procedures to safeguard and secure Data collected online, including the use of encryption of the connection using an SSL certificate. We implement all reasonably necessary measures to ensure that your Data is treated securely.
The accuracy, safety, and security of your Data also depend on you. For instance, where we have given you – or where you have chosen – credentials for access to any parts of the Website and Service, you are responsible for keeping these credentials confidential. We ask that you not share your credentials with anyone. Even though we do our best to protect your information, the transmission of information via the Internet is not completely secure, and we cannot guarantee our security measures.
We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
If you have any questions about the security of our Website, you can contact us via email at course@hypetrain.io.
You may also visit our infrastructure provider's (LearnWorlds) webpage dedicated to security provisions - click
LearnWorlds Data Security.
Bear in mind that we can update this Privacy Policy from time to time, so please check it regularly.
Hypetrain Academy reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
Last Updated: August 11, 2023.
You can email us 24/7, we will help you out as soon as possible.
If there are any questions regarding this Privacy Policy you may contact us by emailing at
course@hypetrain.ioTo make a request or for more information about the personal data Hypetrain Academy has about you, please contact us via email at course@hypetrain.io.
If you are a US resident, you have the rights to access, edit, and delete your personal information can be found below.
The applicable US laws, such as California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act 2020 (CPRA), gives covered consumers the certain rights:
- The right to opt-out of the sale of your personal information. Hypetrain Academy does not sell your personal information.
- The right to request deletion of the personal information that we have collected from you, subject to certain exemptions (for example, where the information is used by us to detect security incidents, debugging or to comply with a legal obligation).
- The right to know (request disclosure of) the personal information we collected about the consumer, from whom it was collected, why it was collected, and, if sold, to whom.
- The right to nondiscriminatory treatment for exercising your privacy rights, subject to certain limitations.
- The right to initiate a private cause of action for data breaches.
- The right to correct inaccurate personal information.
You can submit a right-to-know or other request online by contacting us via email at
course@hypetrain.io.
We have 45 days to respond to a verifiable consumer request. This period may be extended by another 45 days when necessary based on complexity and volume of requests.
Please note, when making a verifiable request, you will need to:
- Provide information for your identification and residency verification, including name, address, email, and security questions.
- Clearly describe your request.
- If an authorized agent is involved at your end, they must provide written authorization or a power of attorney.
If we can't verify your identity or connection to the request, we may ask for more information or documentation. We might also use third-party verification services to ensure data protection and proper handling of your request. The personal data provided by you for your verification will only be used for that purpose and deleted afterward.
We do not engage in the practice of selling and have not sold your personal information to any party, including in the prior 12 months.
